Privacy Policy
Cool Clubs adheres to various privacy laws that have been enacted to protect your online data. Security is a central focus of our efforts. The Privay Policy below indicates the data we may collect from time-to-time, how you can see it and what you can do to edit it or require that we delete it. If you have any questions, please email us at [email protected] or call (888) 284-9292.
COOL CLUBS PRIVACY NOTICE
This privacy notice discloses the privacy practices of CoolClubs.com, the website we use to enable customer and prospective customer engagement. This privacy notice applies solely to information collected by this website. It will notify you of the following:
– What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
– What choices are available to you regarding the use of your data.
– The security procedures in place to protect the misuse of your information.
– How you can correct any inaccuracies in the information.
INFORMATION COLLECTION, USE AND SHARING
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, forms on our website or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third-party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to inform you about specials, new products or services, or future changes to this privacy policy.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us by email at [email protected] or by calling (888) 284-9292:
– See what information we have about you, if any.
– Change/correct any information we have about you.
– Have us delete any information we have about you.
– Express any concern you have about our use of your information.
SECURITY
We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.
Wherever we collect sensitive information through our in-store purchasing system (such as credit card data), that information is encrypted in a secure way. While we do not conduct ecommerce transactions at this time via our website, we do maintain a high level of security on our website should we change that in the future. You can verify this by looking for a “green lock” icon in the browser URL bar and looking for “https” at the beginning of the address of the Web page.
We use encryption to protect sensitive information transmitted online and we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888) 284-9292 or via email at [email protected]
BOOKING A FITTING APPOINTMENT ONLINE
We request information from you on our online Book a Fitting form. To book a fitting with us, you must provide contact information (such as your name, email address and telephone number). This information is used for calendaring your fitting in our system. If we have trouble calendaring your fitting exactly as you wish, and to confirm your fitting, we’ll use this information to contact you.
LINKS
Our website contains links to other sites, such as club manufacturers’ websites. Please be aware that we are not responsible for the content or privacy practices of these non-affiliated websites. We provide them as a convenience for you when you are interested in various products and services offered by these companies. We encourage our website visitors to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
EMAIL OPT-IN FORM
You have the option of “opting in” to our email marketing system so that we may contact you from time to time with relevant golf industry news and information. You will find various opt-in boxes throughout the website. This is entirely voluntary, and we do not require you to opt-in to visit our website. We request your name, email address and a city/state/zip code so that we can more accurately send you information specific to your needs and location. We do not share this information with any company not affiliated with Cool Clubs. In addition, every marketing email we send you has an “opt-out” option that you can click. This will immediately delete your information from our email system, and under Federal CAN-SPAM legislation, we cannot send you marketing-oriented emails again unless you opt back in voluntarily through the website in the future.
Should you buy a product or service from Cool Clubs, any emails we send regarding your purchase transaction are outside this agreement since they are necessary to fulfill purchase transactions and to verify shipping information. Nonetheless, your information is protected in the same way we protect all collected information.
COOKIES
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information about you while you are visiting our website.
