New Customer Survey - Cool Clubs

Phone

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At which location did your fitting take place?

How satisfied are you with your new custom-built club(s)?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Tell us why

How would you rate the performance of your club(s) compared to your previous setup?

Significantly better

Slightly better

About the same

Slightly worse

Significantly worse

What did you notice most?

How much has your average score improved since receiving your custom clubs?

No improvement

1–2 strokes

3–5 strokes

6+ strokes

Too early to tell

How much distance have you gained on average (driver or irons)?

0 yards

1–5 yards

6–10 yards

11–15 yards

16+ yards

Not Applicable

How would you rate the performance of your club(s) compared to your previous setup?

Significantly better

Slightly better

About the same

Slightly worse

Significantly worse

How would you rate your dispersion (accuracy and consistency) compared to your previous clubs?

Significantly worse

Slightly worse

About the same

Slightly better

Significantly better

How confident do you feel with your club(s) on the course?

Extremely confident

Mostly confident

Somewhat confident

Not very confident

Not at all confident

How would you rate the build quality and craftsmanship of your club(s)?

Excellent

Good

Average

Below average

Poor

Did the fitting and build process meet your expectations?

Exceeded expectations

Met expectations

Fell short of expectations

What stood out or could be improved?

Would you recommend us to a fellow golfer?

Absolutely

Maybe

Probably not

Tell us why

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Are you happy for us to use this for testimonials?

Trust Your Fit. Trust Your Build. Love Your Game.